Mercedes A180D AMG
FCS Associates Ltd
Carsave (UK) Ltd
1a The South West Centre
19th October 2017
RE – Car Lease
Firstly Malcolm I wanted to apologise for not undertaking this sooner and hopefully the next few sentences will go some way to making that forgiving process a little easier..
I am quite fussy about certain things and cars are right at the top of that list.. My wife to that end is 100 times fussier than me so this was always going to be a challenge for you..
To say you rose over and above that challenge is an understatement.. You didn’t hassle me at any point, went to far greater trouble than I could ever have wished for and gave me so many options and suggestions that I felt so reassured throughout the whole process that it was like I was having a conversation with my best mate down the pub. At no point did you try to sell me anything and you handled all the bureaucracy and hid all the wiring so expertly and for that I am truly grateful.
On that alone I will refer you with significant levels of assured confidence going forward to anyone I meet thinking of leasing.. However, you went well beyond that and checked I was Ok with everything, gave me an unbiased opinion on purchase vs leasing, tax implications, got me a satnav card off your own back, checked on key information after the sale and at no point did I feel like I was being a pest. You were courteous, helpful and professional and Carlsberg don’t do car leasing but if they did they couldn’t do it as well as you Malcolm..
Director FCS Associates Ltd
UK Express Couriers Ltd
Having dealt with many contract hire and leasing companies over the years we have always
found that the team at Carsave UK Ltd goes that extra mile to find you the most cost effective deal available followed up by the best aftercare service. Working in a very consultative manner, they have paid attention to every detail of our requirements in a timely and professional manner.
We would not hesitate in recommending Carsave UK and will continue to use them for our future leasing requirements.